co33 Terms & Conditions

1. Introduction

Welcome to co33, an internationally operated online gaming platform offering cricket betting, live casino, slots, crash games, and more to players across Bangladesh. These Terms & Conditions ("Terms") govern your access to and use of the co33 website and all services associated with the co33 brand.

By registering an account, making a deposit, placing a wager, or simply browsing the platform, you acknowledge that you have read, understood, and agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must cease using the co33 platform immediately.

2. Eligibility and Account Registration

To create and operate a co33 account, you must satisfy the following eligibility criteria at all times. co33 may request proof of eligibility at any stage and reserves the right to close accounts that fail to meet these requirements.

Eligibility Requirements

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using co33 in any capacity.
• You must be a natural person (not a corporation, trust, or other legal entity) and provide accurate personal information during registration.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law. It is your responsibility to determine the legality of online gambling in your country or region.
• You must not have a previously closed or suspended co33 account. Creating a second account to circumvent a ban is strictly prohibited and will result in permanent closure of all associated accounts.

Account Responsibility

Each player is permitted to hold only one co33 account. You are fully responsible for all activity conducted through your account, including any unauthorised access that results from your failure to keep your credentials secure. co33 recommends using a unique, strong password and enabling any available two-factor authentication.

• Provide truthful, current, and complete information when creating your account and during any subsequent KYC verification process.
• Notify co33 immediately at [email protected] if you believe your account has been compromised or accessed without your authorisation.
• You may not transfer, sell, or allow any third party to use your account. co33 accounts are strictly personal and non-transferable.

3. Deposits, Withdrawals, and Payments

co33 processes all financial transactions in Bangladeshi Taka (BDT). We support a range of locally trusted payment methods to ensure seamless transactions for our players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

Deposits

The following payment channels are accepted for deposits at co33:

• bKash — Bangladesh's leading mobile financial service, accepted for instant deposits. Minimum deposit: ৳200.
• Nagad — Digital financial service by Bangladesh Post Office, offering fast and reliable deposit processing.
• Rocket (Dutch-Bangla Bank) — Widely used mobile banking solution accepted for all standard deposits at co33.

Withdrawals

Withdrawal requests are processed within 24–72 hours (Bangladesh Standard Time, UTC+6) subject to successful KYC verification. The following conditions apply to all withdrawal requests:

• Only the payment method used for the original deposit may be used for the corresponding withdrawal. co33 reserves the right to request a matching payment verification.
• Withdrawal requests for accounts that have not completed full KYC verification may be subject to additional delays or documentation requests.
• co33 reserves the right to temporarily withhold withdrawals pending investigation if there is any reasonable suspicion of fraud, money laundering, or breach of these Terms.

4. Bonuses and Promotions

co33 offers various welcome bonuses, reload bonuses, and event-based promotions, particularly around major cricket tournaments such as BPL, IPL, and T20 World Cup events. All bonuses are subject to the following general conditions:

• Each welcome bonus is available to new players only and may be claimed once per account and per household.
• Wagering requirements (rollover conditions) must be met in full before bonus funds or bonus-derived winnings can be withdrawn. The specific rollover multiplier applicable to each promotion is stated in the individual promotion's terms.
• Bonuses may have an expiry date. Any bonus funds and associated winnings that are not used within the stated validity period will be forfeited automatically.
• co33 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players will be notified of material changes wherever reasonably practicable.
• co33 will not apply bonuses to wagers placed using a betting strategy designed to achieve a mathematically guaranteed return (e.g., arbitrage betting, matched betting using bonus funds).

For details about any current or upcoming co33 promotion — including special BPL cricket season offers and Eid bonus events — please check the promotions section on the platform or contact our support team at [email protected].

5. Responsible Gaming

co33 is committed to promoting responsible gaming among all of its players in Bangladesh. We believe that gambling should remain an enjoyable leisure activity and never become a source of financial distress or personal harm.

Players who feel that their gambling activity is becoming problematic are encouraged to make use of the self-help tools available on the co33 platform, including deposit limits, session time-outs, and voluntary self-exclusion. For a comprehensive overview of these tools and guidance, please visit our dedicated Responsible Gaming page.

• Never gamble with money you cannot afford to lose. Gambling is a form of entertainment, not a strategy for income generation.
• If you suspect that a minor (under 21) is using or attempting to use your account, notify co33 immediately and secure your account credentials.
• For confidential support and advice on gambling-related issues, we recommend reaching out to qualified counselling services in your area. co33 takes problem gambling seriously and will cooperate fully with legitimate support efforts.

6. Prohibited Activities

The following activities are strictly prohibited on the co33 platform. Engaging in any of these activities may result in immediate account suspension, permanent closure, and forfeiture of any funds held in the account, without prior warning or refund:

• Using automated software, bots, scripts, or any mechanical or electronic tools to place bets, collect data, or otherwise interact with the co33 platform in a non-human manner.
• Colluding with other players, including via third-party communication channels, to gain an unfair advantage in any game or betting market.
• Using theplatform in connection with any money laundering, terrorist financing, or other financial crime.
• Registering more than one account per person, whether under the same or a different name, email address, or payment method, for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Attempting to exploit software errors, glitches, or vulnerabilities in the co33 platform. Any winnings obtained as a result of a known or suspected technical error are void and must be returned.

7. Intellectual Property

All content on the co33 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of co33 or its content providers and is protected by applicable intellectual property laws. The co33 name, logo, and all related marks are trademarks of co33.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the co33 platform without the express written permission of co33. Unauthorised use of co33 intellectual property may result in civil and criminal liability.

8. Limitation of Liability

co33 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, co33 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. co33 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

In no event shall co33, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or loss of goodwill — arising out of or in connection with your use of or inability to use the co33 platform or any services offered therein, even if co33 has been advised of the possibility of such damages.

9. Amendments and Governing Law

co33 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, co33 will make reasonable efforts to notify registered players via their registered contact method or via a prominent notice on the platform. Your continued use of co33 following any such amendment constitutes your binding acceptance of the revised Terms.

These Terms & Conditions are governed by and construed in accordance with internationally accepted principles of online gaming law. co33 operates as an internationally regulated platform and applies global best practices in player protection, data security, and fair play certification. Any disputes arising under these Terms shall be resolved through good-faith negotiation between the parties and, where necessary, binding arbitration under internationally recognised arbitration rules.

10. Contact and Support

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or if you require assistance with your co33 account, our dedicated support team is available to help. We aim to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6).

Email us at: [email protected]